About Reliable

Bob Latino

Principal of Prelical Solutions, LLC and former CEO of Reliability Center, Inc. (RCI), Bob has 38+ years of global experience in Root Cause Analysis (RCA). He’s trained over 10,000 professionals in 25+ countries and co-authored ten books on RCA, FMEA, and Reliability. Bob serves on the Board of the Community of Human and Organizational Learning (CHOLearning), and is Series Editor for CRC Press’s “Reliability, Maintenance, and Safety Engineering” series.

Ricky Smith

Ricky Smith is the Vice President of World Class Maintenance and a leading Maintenance Reliability Consultant with over 35 years of experience. He holds certifications such as Certified Maintenance and Reliability Professional (CMRP) and Certified Maintenance and Reliability Technician (CMRT). Ricky has worked with global companies like Coca-Cola, Honda, and Georgia Pacific, delivering expert maintenance solutions across 30 countries. His career began in the U.S. Army, advancing to leadership roles, including a position at the Pentagon as Facility Investigator for the Secretary of Defense. Ricky is also the co-author of Rules of Thumb for Maintenance and Reliability Engineers and Lean Maintenance: Reduce Costs, Improve Quality, and Increase Market Share. 

Drew Troyer

Drew Troyer is a seasoned expert with over 30 years of experience in sustainable manufacturing, physical asset management, energy management, and reliability engineering. He has a proven track record of helping companies in the mining, resource, process, and manufacturing industries optimize their operations to be more sustainable, reliable, and profitable. Drew is a thought leader and a prolific author, with over 350 published works and extensive experience as a keynote speaker at global conferences. He is also a Certified Reliability Engineer (CRE) and Certified Energy Manager (CEM), holding advanced degrees in business administration and environmental sustainability.

Sanya Mathura

Sanya Mathura is the Founder, Managing Director, and Senior Consultant at Strategic Reliability Solutions Ltd in Trinidad & Tobago. She specializes in reliability and asset management and works with global affiliates. Sanya holds a BSc in Electrical and Computer Engineering and an MSc in Engineering Asset Management and is the first ICML-certified Machinery Lubrication Engineer (MLE) in the Caribbean. She was also the first woman globally to earn the ICML Varnish badges (VIM & VPR) and Mobius FL CAT I certification.

Sanya is the only registered MLE by the Board of Engineering Trinidad & Tobago. She serves on the Editorial Board of Precision Lubrication Magazine, is a digital editor for STLE’s TLT Magazine, and is a columnist for Equipment Today. 

Andrew Gager

Andrew Gager, CEO of AMG International Consulting, Inc., is an industry-leading expert in manufacturing best practices, maintenance systems, and supply chain optimization, with over 20 years of Operations Leadership experience spanning from shop floor operations to plant management. The last 20+ years working with M&R organizations across industries such as manufacturing, oil & gas, food & beverage, pharma, and transportation, specializing in OpEx, reliability-based solutions and materials management. A Certified Maintenance Reliability Professional (CMRP), Certified in Planning & Inventory Management (CPIM) and Six Sigma Green Belt (CSSGB), Andrew is a sought-after speaker and trainer, known for his dynamic presentation style. He is regularly published in multiple trade periodicals. He holds a BS in Business & Operations Management from Rochester Institute of Technology.

Howard Penrose

Howard W. Penrose, Ph.D., CMRP, CEM, CMVP, is president of MotorDoc® LLC, a Veteran-Owned Small Business. He chairs standards at American Clean Power (2022-25), previously led SMRP (2018), and has been active with IEEE since 1993. He represents the USA for CIGRE machine standards (2024-28) and serves on NEMA rail electrification standards (2024+). A former Senior Research Engineer at the University of Chicago, he’s a 5-time UAW-GM Quality Award winner. His work spans GM and John Deere hybrids, Navy machine repair, and high-temperature motors. He holds certifications in reliability, energy, M&V, and data science from Kennedy-Western, Stanford, Michigan, AWS, and IBM.

Jeff Shiver

Jeff Shiver, founder of People and Processes, Inc., is certified in maintenance and reliability best practices and has over 25 years of experience working with companies such as Procter & Gamble, IBM, and Mars North America. At Mars, he led a site-wide transformation that reduced maintenance costs by 20% and generated $30M in added capacity. Jeff is known for driving cultural change by engaging people and implementing proactive processes across operations, engineering, IT, and maintenance functions. A trusted advisor and frequent presenter at conferences, Jeff has worked with clients across industries, including food and beverage, automotive, municipal transit, education, and heavy industry. His expertise spans maintenance strategy, project management, and operational improvements, with consulting experience throughout the U.S. and Canada.

Joel Levitt

Joel Levitt is a renowned trainer in the maintenance industry, having trained over 20,000 professionals from 3,000 organizations across 42+ countries. Since 1980, he has led Springfield Resources, a management consulting firm specializing in maintenance solutions. With 35 years of experience in various maintenance roles, including process control, field service, and maritime operations, Levitt is a frequent speaker at industry conferences and the author of 10 books and numerous articles on maintenance management. He has also served on several boards and committees and is an active member of AFE.

Susan Lubell

Susan Lubell is a Principal Consultant with Steppe Consulting Inc. and author of “Root Cause Analysis Made Simple – Driving Bottom Line Improvements by Preventing One Failure at a Time.” With over 25 years of experience, she specializes in asset management, reliability strategy, lean maintenance programs, and operational excellence, driving strategic improvements in asset-intensive industries through practical, cost-effective solutions. Susan has served as Past-President of PEMAC Asset Management Association of Canada and Board Chair for the World Partners in Asset Management (WPiAM). She also teaches for PEMAC’s Maintenance Management Professional (MMP) and Asset Management Professional (CAMP) programs, sharing her expertise to develop the next generation of industry professionals.

Kenneth Bannister

Ken Bannister has 40+ years of experience in the lubrication industry. For the past 30, he’s been a Managing Partner and Principal Asset Management Consultant with Engtech Industries Inc., where he has specialized in helping clients implement best-practice asset-management programs worldwide. Ken is currently on the ICML Board of Directors and is a founding member and past director of the Plant Engineering and Maintenance Association of Canada. He has written several books about lubrication, predictive maintenance, and energy reduction strategies.