Why Data Matters in Maintenance: Corey Dickens on CMMS

by Reliable Media
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In this insightful episode of CMMSRadio, Corey Dickens, Senior Solutions Consultant at Brightly and a Certified Maintenance & Reliability Professional (CMRP), shares his expertise on the value and implementation of Computerized Maintenance Management Systems (CMMS).

Drawing from his extensive background in manufacturing and the military, Corey offers practical advice on how organizations can harness CMMS solutions to improve operational efficiency, make data-driven decisions, and align maintenance activities with broader business goals.

The discussion also highlights Brightly’s Illuminate conference, a unique event fostering peer-to-peer learning and client success. This conversation is a valuable resource for anyone interested in leveraging CMMS for long-term success in various industries.

Time Stamps

00:00:01 – Welcome to CMMS Radio: Introduction to the podcast and purpose of CMMS.

00:01:05 – Corey Dickens Joins: Corey Dickens, Senior Solutions Consultant at Brightly, joins the discussion.

00:01:36 – The Purpose of Brightly: Corey shares the vision behind Brightly, emphasizing industry versatility.

00:02:10 – Corey’s Background: Insights into Corey’s military background and its relevance to CMMS.

00:02:42 – Understanding Client Needs: Importance of knowing client requirements before demos.

00:03:12 – Vetting Prospects: Corey’s consultative approach in assessing clients’ challenges.

00:03:43 – Next Steps in Solutions: How Corey educates clients on long-term strategy.

00:04:14 – Challenges in CMMS Selection: Corey’s story of selecting Brightly.

00:04:44 – Factors in Decision Making: Why Brightly stood out among other CMMS solutions.

00:12:03 – Significance of Data-Driven Reports: The value of data for objective maintenance discussions.

00:17:47 – Client Education and Awareness: Educating clients on the importance of clear problem statements.

00:18:18 – Long-Term Success in CMMS: Ensuring sustainable use of CMMS for future business goals.

00:24:09 – Illuminate Event Overview: Corey introduces the Illuminate user conference.

00:27:39 – Illuminate’s Networking Opportunities: Benefits of peer-to-peer sessions at the conference.

00:28:43 – Value of Client Success Teams: Account optimization reviews at Illuminate.

00:29:14 – Networking and Peer Collaboration: How Brightly celebrates and connects clients.

00:32:54 – Client Feedback Importance: Adapting products based on client feedback and lessons learned.

00:33:25 – Peer Referrals and Trust: The value of peer referrals for prospective clients.

00:36:31 – Expanding Brightly’s Reach: Brightly’s presence across various sectors.

00:37:34 – Implementation Concerns: Addressing client concerns about the CMMS implementation process.

Key Stages and Considerations in CMMS Implementation as Discussed By Corey Dickens

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